Lumen
54
Open Positions
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
As a Lumen Sr Accountant, you will monitor, analyze and reconcile affiliate/intercompany accounts.
• Bachelor’s degree in Accounting or equivalent certification
• Basic knowledge of GAAP
• Five years of Accounting experience
• Proficient in Excel
• Excellent communication skills, interpersonal skills, teamwork and collaboration
• Excellent analytical and problem-solving skills
• Exceptional work ethic, including attention to detail
• Ability to work independently
• Proficient working knowledge of personal computers
• Flexibility and willingness to work overtime on an as needed basis
• Excellent organizational skills
Preferred
• Certified Public Accountant or exhibiting progress toward obtaining CPA license
• Experience working with SAP, Oracle, OneStream, Office 365
• Working knowledge of and prior experience with affiliate/intercompany transactions
Requisition #: 234292
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
As a Lead Software Engineer, you will work as part of an architecture team to drive business integration designs and development in a Scaled Agile environment. Will look to enhance build and enhance integration platforms, and develop CI/CD pipelines for DevOps processing on the Business Integration team. Extensive unit/functional testing knowledge experience necessary to help improve both front end and back end processing quality. Knowledge of SOA including principals of overall architecture, design, processes, functionality, and technical components which include middleware integration and orchestration components. Extensive experience using Java, Cassandra, JMS, Kafka, and has developed Restful resources that produce both XML/JSON. High team spirit & attitude to get things done is a must. Strong email and verbal communication skills.
Should be able to understand Business
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
We are looking for a Senior Java Developer to manage the software development life cycle, from planning and prioritizing to testing and release.
Senior Java Developer responsibilities include gathering system and user
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Engineers, develops, troubleshoots, and supports solutions and infrastructure for the companys Managed Security portfolio. Responsible for identifying buy vs build capabilities, working with internal stakeholders and vendors to identify most optimal solution. Responsible for documenting technical solution that is used for ongoing support and troubleshooting, and training. Ensure ongoing scale, management and monitoring of deployed solution
Required:
Preferred:
Requisition #: 232428
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Consulting-level, highly technical professional. Expert knowledge of a specialty or professional field and strong business acumen. Applies advanced principles, theories, and concepts. Works on the most complex and unique issues requiring in-depth evaluation to generate solutions to business problems. Exercises significant latitude in determining and executing objectives and approaches to critical assignments. Acts independently toward general results. Devises methods, modifies or adapts standard procedures to meet different situations. Contributes to the establishment of the organization’s strategic goals. Works from home US, Work from home US, or Broomfield, CO
Requisition #: 229611
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Lead Marketing Manager is responsible for developing holistic paid search campaign for Lumen with primary focus on Residential & Small Business campaigns. The lead marketing manager will manage the paid search budget and work with the digital paid media agency in order to maximize ROI, drive traffic and ultimately customers.
This is a highly visible role that will work with key stakeholders across the Mass Markets business unit as well as working closely with the organic search team. Strong understanding of pay per click campaigns, paid search bid strategy, and quality score impacts. Efficient in Google media platforms of SA360, Google Search Console, AdWords, Google Tag Manager, and Google Analytics, as well as Tableau and Windows platforms (PowerPoint, Excel, Word). The Lead Marketing Manager will be responsible for the ultimate success of the digital paid search advertising campaign.
Preferred
Requisition #: 236114
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lead Software Developer – Salesforce and Vlocity
Lead in the team effort to design, develop, code, test and debug complex software that Lumen is building to create a ordering flow using Salesforce, Vlocity and existing implementation. Lead review of input for documentation of new or existing software. Apply existing and introduce new and approved technologies to develop solutions. This role will be engaged in all aspects of development life cycle from requirement review, design, coding, testing and deployment. Lead others in the application of principles, theories and concepts and use of methodologies, tools, documentation processes and test procedures to complete projects.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Responsible for the management of Mass Market investments. This position owns the tracking of capital projects for the purpose of project completion forecasting and risk identification. Reevaluation of project financials and go-forward benefits will be required when cost overruns are incurred. Provide direct input into sales forecasting, supply chain demand management, and the capital accounting accrual process and partner with cross-functional organizations to reconcile plan differences.
• Provide near real-time tracking of in process capital projects, including forecasting and budget variance tracking of costs and delivery dates.
• Identify high variance projects, initiate financial reviews to determine if projects should proceed, process additional funding requests when appropriate, and coordinate with the operations organization to terminate projects that are no longer feasible or fail to meet the company’s financial guardrails.
• Partner with Accounting team to manage CapEx monthly accrual process.
• Work on ad-hoc analytical projects, often as part of a dynamic team composed of data scientists and software developers.
• Identify opportunities to increase profitability and drive process improvements throughout the organization.
• Bachelor’s degree(s) in Finance, Accounting, Economics, or other quantitative discipline.
• 5+ years of experience or 2-3 years with an advanced degree.
• Track record of owning monthly financial processes and delivering timely and accurate results.
• Financial project management experience, preferably in a building or construction line of business.
• Proven analytical and problem-solving skills; proficient in building financial models.
• Excellent communication and interpersonal skills.
• Ability to effectively collaborate with other teams across operating departments.
Requisition #: 236313
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Applies advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Project Manager is the primary single point of contact for large-scale billing-related projects with significant complexity. The Project Manager is responsible for planning, organizing and managing the business’ implementation to meet scope, timing, and overall project outcomes. This role also serves as Agile Product Owner to a development team responsible for delivering value to billing, payment, and portal functions. Agile roles are not passive positions on an org chart. They proactively work to gain the skills needed to provide great customer value, master their role, and support others to be the best they can be.
• Develop, plan and manage implementation of activities for highly complex projects for external/internal customers from project inception to testing and release.
• Accountable for timely project completion and delivery.
• Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines.
• Develops project progress and status reports.
• Coordinate and facilitate project meetings.
• Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time.
• Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management.
• Accountable for content decisions for your delivery team
• Gather and define what functionality is needed
• Optimize the value of the delivery team’s work
• Own and prioritize team backlog items
• Collaborate with other roles to provide the content development
• Confirm and/or validate that delivery team’s work is complete
• Point of contact/liaison for the vendor than manages the billing portal
• Bachelor’s Degree and 3+ years of related experience
• Implementation experience with more than one of the following technologies: DWDM, Transport/Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki.
• Self-motivated, able to manage and prioritize multiple tasks, projects, and clients in parallel in a time sensitive environment.
• Ability to communicate effectively, strong customer communication skills are a requirement
• Ability to deal with remote client relations through phone, email & online sources in order to enhance the Partner experience.
• Basic telecommunications technical knowledge required
• Demonstrated ability to use and apply Business Acumen.
• Working knowledge of Microsoft Office Suite
• Ability to work effectively in cross-functional teams such as Sales, Marketing, Engineering, Finance, Product, Operations and Support.
• Ability to quickly understand technical aspects of product/service, both from a functionality perspective but also from an operations/set up perspective and be able to articulate it to a less technical audience.
Preferred:
• CAPM or PMP Certification
• Certified SAFe Product Owner
• 4+ years in project management or related experience
Requisition #: 236751
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Responsible for sales account development of new customers within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Applies advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Senior IT Auditor role will be responsible for the execution of Lumen’s ITGC SOX program, including, but not limited to, performing controls testing in the following areas:
Change Management, User Access Management, Operations, Passwords, and Third-Party Vendor Management. This role will be responsible for coordinating and communicating with the external audit team, the Internal Audit SOX team as well as IT leadership. This role will require organized and concise preparation of workpapers in accordance with team methodologies providing assurance the work performed supports the conclusions drawn.
Internal Audit’s mission at Lumen is to support the Audit Committee and management through objective, risk-based assurance and advisory services designed to add value and improve the operations of Lumen. Our new Internal Audit leader brings fresh perspective and is expanding our global team to include an internal IT SOX audit team. As part of this new team, you will have the unique opportunity to understand different process areas across a global technology company. You will engage with varying layers of leadership to evaluate day-to-day IT processes and translate risks to big picture issues that directly impact the business and Lumen's customers. You will be involved in the SOX 404 program to evaluate and test controls to help ensure Lumen can effectively meet its financial objectives.
• Execute IT SOX General Controls testing including completion of workpapers, document root cause analysis, summarize test results and conclusion and when necessary, detail remediation testing efforts.
• During the SOX off-cycle, assist the IT and operational audit teams with IT audit planning including development of audit objectives, evaluation of IT process and controls assessments, assessment of IT risks, and provide input to audit scope.
• Participate in systems implementation and process improvement projects.
• Communicate with Internal Audit management regarding testing status, audit issues and deadlines. Follow up with clients to ensure that agreed-upon action plans have been implemented.
• Stay current with security technologies, trends, vulnerabilities, and threats.
• Experience: 2+ years
• Education Level: Bachelor's Degree
• Field of Study: Information Systems, Accounting, or Business
• A combination of education and experience is acceptable: Yes
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Ability to communicate to teams regarding security incidents, vulnerabilities, mitigations and resolutions.
• At least 2 years of relevant experience in internal audit, risk consulting, or external audit focusing on IT-related risks and controls.
• Ability to work in a fast paced, constantly changing environment, with an exceptional eye for detail.
• Work in a team environment to achieve department objectives. The position requires multi-tasking, problem solving, prioritizing and excellent communication skills to successfully meet deadlines.
• Strong computer skills with Microsoft Word, Excel, and PowerPoint.
Preferred
• Large accounting firm or industry experience with large company, CIA, CISA and/or CPA preferred.
• Experience with audit software such as High Bond or TeamMate.
Requisition #: 231379
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
As an Account Director Senior - Specialized Sales, you will be responsible for managing business development activities for high-profile named accounts and/or specific market segment(s) that lead to the expansion and growth of specialized products. Accountable for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan
• Drives account management responsibilities as an overlay sales role including solution creation, solution offering, configuration management, order issuance, service delivery, service management and revenue recognition. Demonstrates a balance of strategic and tactical thought leadership.
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
As a Sr. Manager, Integrated Marketing, you are a direct report to Director of Integrated and Digital Marketing within the Customer Success organization. Your mission will be to lead an organization of marketers to evangelize brand, trust and loyalty of Lumen with our customers, develop and execute on data driven go to market programs that positions Lumen to deliver optimum customer experiences, elevate the conversation from a strategic partner perspective and ultimately maximize lifetime value. This position will focus on accounts within Large Enterprise, Verticals and Key Accounts for Customer Success.
Synthesizes qualitative and quantitative data and tools to help guide and define teams’ approach in go to market programs and execution.
Identify, manage and promote usage of key internal aces enablement tools.
Drive key initiatives within the customer success organization around improving customer experience, retaining revenue and operationalizing ‘next best plays’ to drive cross-sell/up-sell opportunities
Understands how to interpret a GTM plan to create, execute and monitor a campaign that delivers results.
Lead teams to execute on content development and delivery that is best suited to their customer segments across the end to end buyers journey.
Work closely with CS leadership to ensure we are supporting their needs from an enablement and marketing standpoint.
Works closely with peers within Customer Success Marketing and with external stakeholders such as Acquisition marketing, solution marketing, analyst relations, Marcom, Marketing Technology etc.
Manages dependencies and identifies roadblocks to delivery.
Manage simultaneous projects of varying complexities.
Manage requests and helps establish priorities.
Develop, maintain and report to leadership on metrics, sets goals and justify both current and future resources and direction with executive management.
Communicate well, effectively hold other departments accountable and maintain good relationships.
Assist in defining best practices, optimal processes and effective communication protocols.
Required
Excellent written and verbal communication skills
Excellent business acumen with ability to manage programs from ideation through to execution and reporting
History of owning management and execution of marketing programs in this B2B Technology space
History of achieving desired ROI and clear metrics with complex B2B marketing programs
Proven history of integrating qualitative and quantitative data into go to market strategies and programs
Strong excel and reporting skills
Strong ability to manage a team with multiple priorities
History of working in a fast-paced sales environment
Comfortable with speaking to large audiences
Preferred
5+ years of experience working with Fortune 500 accounts within a B2B technology marketing environment
5+ year’s of demonstrated experience interfacing at executive level
10+ years of overall experience.
Degree in Business, Communications, Marketing or another related field.
Education
Bachelors or Equivalent
Masters or Equivalent
Requisition #: 236075
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Owns and manages the marketing database, including all its data, processes, and reporting. Maintains and improves the quality of the marketing dataset through the development of automated processes and managing manual cleansing processes. Manages the dataset, including matching fuzzy data from different sources against the existing marketing database, refreshing and renewing of segmentation, tiering, profiling, job functions, contact data and ensuring all scores and models remain up to date.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
This position can be located anywhere in the United States
The Dir Operations Transformation will build and lead a team responsible for leveraging advanced technologies in robotics process automation, solutions, machine learning / artificial intelligence and expansion of the mobility platform. The foundational elements of the role include providing expertise in the design and delivery of strategic solutions while becoming a trusted partner to senior leaders to drive program adoption. The overriding objective of this role is to leverage new technology to elevate the customer and employee experience while driving cost out of the business.
Qualifications
Preferred:
Education
Preferred:
Requisition #: 236260
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
This position is responsible for all aspects of the Network Inventory & Records operations delivery model. This director will oversee and manage the satisfaction of our customers and drive day to day work load to support all of the center activities.
Requisition #: 231280
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
This position is responsible for ownership and management of all Network Implementation Engineering and Outside Plant Construction contracts. This position interfaces with and provides direction, guidance, and support to the Network Implementation organization on all contract activity related to the outside sourcing process. This position is responsible for the ownership and management of the review and approval of all suppliers working through Lumen’s BidMaster System - including but not limited to review of supplier
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Usage Audit & Dispute Manager plays a key role within the Network Expense Operations organization by leading a team of auditors and dispute analysts with responsibility for the planning, oversight and operation of our vendor usage audit and dispute filings function. The right candidate will have a combination of strong data analytics, organizational and managerial skillsets to develop a best in class audit strategy over our monthly voice expenses, detecting over billings, invalid fees and contractual errors, and ensuring timely filings of disputes with our network vendors to achieve highest contribution saving returns. This candidate will partner and communicate with internal business stakeholders – including Network Planning/Access Management, Carrier Relations, Accounting, Product, and Legal to keep all informed and appropriately support the resolution of the billing disputes with these vendors. This candidate will understand and analyze details of our vendor expense billings, being able to leverage existing analytic tools, applications and data sources, including SAM (Synchronoss Access Management) to expand invoice usage auditing, dispute filings, and credits with our vendors.
Requisition #: 231212
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Client Strategist will align with in-market Success Leaders, General Managers, and sellers to directly engage with customers to provide thought leadership on the impact of technology transformation and adoption in business. Identify what business outcomes can be realized and demonstrate how Lumen can enable those outcomes.
The Strategist creates the need for outcome-based solutions and advocates the impact that Lumen can deliver to a customer. Supporting the
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The primary responsibility of the Sr. Lead IT Cloud Engineer is to design, deploy, and support infrastructure service solutions for the enterprise. They will play a critical role in the deployment and migration of services to the appropriate cloud/virtual solution. They will be expected to stay abreast of advances in technologies; assessing, making recommendations, and deploying said technologies. They are expected to be a leader in collaboration efforts across organizations (architecture, development, operational teams, business units, etc.) in solving critical business and technology issues while improving customer experience. *** The person we hire for this role can live anywhere as this will be a work from home / virtual position ***
Education:
Competencies:
Requisition #: 237051
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Develop, implement, and manage a best-in-class demand planning and reporting process for Consumer Finance to support accurate capital and expense forecasting. Partner closely with cross-functional teams including, Operations, Procurement, Sales, and Finance to ensure demand forecasts are aligned with historical trends, as well as with the company’s goals and objectives. Consolidate existing disparate process across the organization into a single source of truth, which will drive informed decision making and performance tracking.
Requisition #: 230657
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Responsible for selling services and retaining revenue by providing technical customer support to assigned accounts. The Sr Lead Sales Engineer interacts with customers to execute the technical aspects of the sales strategy by developing appropriate solutions and building technical relationships. The SE is able to focus ambiguous customer needs into specific, deliverable
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The primary focus will be to prepare quarterly supporting schedules for the SEC reporting group for three filing entities, provide schedules and explanations to the external auditors, assist with the reconciliation between the SAP general ledger and OneStream consolidation tool, and provide guidance as a leader in the Consolidation and General Ledger group. Candidate will also assist in creating and enhancing formal processes and procedures over consolidation accounting.
Responsible for Equity Accounting, including rollforwards, journal entries, and reconciliations.
• Prepare support for the Guarantor footnote and other quarterly schedules for SEC team
• Assist in the review of consolidated FS prior to distribution.
• Perform certain admin functions for the OneStream Consolidation tool
• Perform significant subsidiary testing
• Review the internal Search for Unrecorded Liabilities
• Provide quarterly schedules for the external auditors
• Significant collaboration with Intercompany accounting, the Tax department, and the SEC reporting group.
• Mentor and support team members to help meet monthly close deadlines while ensuring accuracy.
• Prepare documentation and analysis to respond to internal and external requests.
• Prepare reports and perform various projects for management as requested.
• Communicate effectively and professionally with both internal and external customers.
• Bachelor’s degree in Accounting required
• Minimum of 6 years of accounting experience, with at least one year in an organization with a large ERP accounting system such as SAP or Oracle.
• Prior experience in Corporate Accounting, Equity Accounting, Reporting, or Consolidations desired.
• CPA designation is helpful
Requisition #: 236533
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen Technologies has an immediate need for a Lead Information Security Engineer who can help design, engineer, build, deploy, and support infrastructure solutions that expand visibility for searching out and identifying cyber threats.
The person selected will complete tasks to implement desired strategies assigned by a team leader or manager with some oversight. She/he will have good communications skills and some experience in presenting technical issues to a wide variety of audiences. In addition, the candidate needs technical knowledge of current and emerging technologies.
Desirable Qualifications:
Requisition #: 232913
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Manager FP&A, Business Intelligence and Analytics will equip leaders across the organization with the information and data needed to drive business decisions that will expand the organization’s impact. You will lead a small team to connect the financial data to the big picture of what the organization is trying to accomplish. The manager will partner with all levels of business leadership to assure delivery of business unit targets and achievement of Sales and Profitability targets. The manager will also be responsible for representing the NA Enterprise Sales Finance team at various forums and undertaking specific analysis on behalf of Finance leadership including evaluation of business strategy / effectiveness. To succeed in this role, you must have a keen understanding of the decision-making processes, be able to build relationships with functional leadership, and the ability to systematically improve data driven decisions in a complex environment.
Reporting & Analytics **
• Develops effective, high-quality technical solutions that meet the business
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen’s internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within the North American Operations organization will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects. Technical Project Management interns will have the potential to work around process, governance, and reporting, supporting technical understanding of environments and products. The internship will take place from 6/1/2021 - 8/13/2021.
In addition, interns will connect to our company culture through community outreach projects, engaging with our employee resource groups and developing their professional skills and business acumen through exposure to senior leadership, cutting-edge technology, groundbreaking projects, and a network of mentors and fellow interns. Launch your career with Lumen and be a part of something amazing!
- Work cross-functionally with sales, marketing, engineering, finance, product, operations and support teams
- Digital collaboration with software deployment project team
- Conduct reporting development and analysis
- Project and program management, enhancement, planning, and prioritization
- Assist with continuous program improvement
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Lead Data Scientist is responsible for developing tools to collect, clean, analyze and manage the data used by strategic areas of the business. Employ techniques and theories drawn from mathematics, statistics, from the subdomains of machine learning, classification, cluster analysis, and data mining.
8+ years related experience.
* Degree(s) in Computer Science, Math, Physics, Economics, Operations Research, Statistics or related discipline
* Experience with relational and non-relational databases.
* Strong experience with tools for managing, analyzing, and visualizing large datasets.
* Programming experience with two or more of R, Python, Lisp, Clojure, Scala, Java, Perl, Mathematica and C++.
* Past success in extracurricular math/science activities or competitions is highly regarded.
* Creativity and persistence in locating, extracting and analyzing all relevant data.
* Problem solving versatility: making the best decisions possible given the data quality and time available.
* Strong analytical thinking and ability to quickly pick up new methods, tools and programming languages.
Preferred:
* Expertise w/ GIT, agile project management tools (Trello, JIRA, Rally, etc), documentation/markup expertise (Markdown, etc)
* Strong verbal, written and visualization communication skills relaying data science findings, problems, etc to business users.
* Good working knowledge of PL/T-SQL
* Expertise w/ econometric and machine learning methods for predictive analytics
* Prior expertise w/ price elasticity of demand modeling and mathematical optimization methods
* Culture of curiosity and perseverance in the face of messy data and complex business, information systems landscape
* Significant experience with the SDLC, in particular as applied to automation of data science pipelines and development of analytic products
* Prior experience coaching junior technical team members
* Strong background with planning and management of data science projects as well as leading engagement of stakeholders and communication with non-technical SMEs and partners.
* Experience with the wireline telecommunications industry, notably common product technologies and marketing thereof
Requisition #: 232674
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Sales Support Associate will be responsible for developing a comprehensive understanding of Lumen's internal sales systems and processes while acting as the subject matter expert for all internal questions and escalations around these processes. The Sales Support Associate will support the sales team by driving rapid responses from internal teams via these processes and systems as prioritized by Sales Management.
Basic Qualifications
Preferred Qualifications
Requisition #: 235955
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
As a Lumen Senior Business Intelligence Developer, you will play a key role as a Management Reporting and Business Intelligence (BI) expert for the Finance organization. This includes, but is not limited to, supporting full-stack BI applications across a wide range of stakeholder groups within the Finance and Accounting organization.
• Work closely with stakeholder groups to define
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Enable a premium Customer and Employee experience through digital transformation to drive profitable revenue growth. Lead Customer and Employee Experience transformation at a strategic domain or value stream level. Responsible for the development, implementation, administration, and measurement of unified experience transformation initiatives. Design, develop, implement and lead key process improvement efforts in support of regional & global cross-functional efforts. Works From Home US, work from home US, or Broomfield, CO
· Define the desired customer and employee experience and supporting business processes.
· Own interface to IT when applicable to enable defined experience and processes.
· Analyze, define, own and transform existing processes, including the definition of process owners, metrics and roadmap of key gaps and improvement areas
· Identify and implement process improvement and execute continuous process improvements through metrics and scorecard reporting
· Ensure quality and best practices of BPM (Business Process Management) as well as process compliance
· Facilitate ongoing process improvement events
· Lead and mentor process owners and stakeholders in process documentation and process improvement methodology
· Provide functionality and process walk-throughs for the technical writers and training organizations
· At least 5+ years of professional experience as a Process Architect or similar experience in process improvement and project management
· Experience with Enterprise Process Automation technology and Integrations to transform business process
· Experience with Artificial Intelligent (AI) business process automation
· Demonstrate excellent organizational skills and ability to collaborate with global functions/stakeholders
· Highly analytical with strong commercial acumen; Minimum of 1-2 years of business process
· Strong verbal and written communication skills; Comfortable in presenting to executive audiences
· Experience with SOX compliance
· Adapt to a fast pace and evolving environment.
· Telecom experience a plus
Requisition #: 229572
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the
About CenturyLink
CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
The purpose of this job is to provide administration of our account reconciliation tool and accounting policy site. The objective is to ensure all duties are performed accurately and timely.
• Bachelor’s degree in Accounting or equivalent
• Minimum of four years of accounting or equivalent experience
• Proficient working knowledge of personal computers, terminal operations and spreadsheet software
• Excellent analytical and problem solving skills
• Strong communication skills both oral and written
• Professional attitude and appearance
• Goal and detail oriented
• Self-motivated ability to set priorities and complete projects
• Willingness to work overtime, as necessary
Preferred
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Identifies and develops new sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.
Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.
Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
As a Lumen Billing Customer Care Specialist I, you will be interacting with business customers to provide information in response to inquiries regarding Lumen products and services.
Acts as the principal billing care specialist for our business customer base. Analyzes and resolves billing disputes for customers. Recommends solutions and follows through to achieve resolution for the customer. Works cross functionally with our collections, sales, service delivery, base management and other teams to correct invoices, and improve the customer experience. This position will require both written and verbal communication skills with CenturyLink customers.
Job Duties:
• Resolve billing related issues for business customers and contact customers via the phone and email to provide status.
• Update billing tickets upon receipt within 24 hours and note ticket every 5 business days with next steps until the issue is resolved.
• Ability to manage ticket queue to meet expected metrics set.
• Must have the ability to analytically problem solve using a variety of ordering and systems.
• Ability to adapt to a constantly changing environment.
• Collaborate with the customer, collectors, sales/base management teams, and other internal departments to resolve billing related issues and dispute issues within the customer's established service level agreements.
• Works to determine when an adjustment is appropriate for a customer by providing documentation to support the decision. Works with manager or senior staff members on more complex billing issues, or non-routine issues.
• Provides status to billing management on aged tickets and other reports as requested.
Requisition #: 236882
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Lead Information Security Engineer is a member of the Enterprise Security team that is responsible for delivering security
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
We are looking for a full-stack developer to join our unique team and help us deliver awesome software. Our team directly supports the business by continuously delivering new functionality to highly available systems. We follow a Kanban process and leverage best practices for testing, automation, and CI/CD. In this role you will be responsible for full life-cycle development delivering new systems and new functionality to existing systems.
As a Full Stack Developer you will:
• Build and maintain single page user interfaces using JavaScript, Ember JS, CSS
• Build scalable, tested microservices exposing RESTful APIs using Golang, and Java
• Leverage our CI/CD platform to deliver microservices to our cloud environment
• Be passionate about performance, testing, automation, and code quality
• Work in an Agile environment (Kanban)
• Demonstrate excellent oral and written communication skills
• Be a team player with strong business ethics
Requisition #: 228240
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Acquisition Enablement will transform the opportunity pursuit sales motion to standardized, intelligence-based methods that are supported by continuous improvement throughout the opportunity lifecycle, from deal intake through win/loss review.
This transformation is enabled by the Consultant’s role managing large opportunity intake process, leveraging and aggregating data from other opportunities, known resources across the organization and broader market landscape, delivering comprehensive intelligence throughout the opportunity lifecycle, through win/loss review, and development and distribution of relevant intelligence to sales teams for best practice/coaching/training. Acquisition Consultants own the process to qualify, validate, and approve investment and utilization of the right resources and methods, in pursuit of the right opportunities, and alignment of commissionable compensation with contribution to opportunity success, to drive scalable and profitable sales acquisitions.
Requisition #: 235015
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Customer Care Specialist I position involves providing general written and verbal customer support for both internal and external CenturyLink customers with single contact resolution. The Customer Care Specialist will provide excellent support of our Enterprise Portal to our external customers and employees through timely and accurate communications striving to go above and beyond on every interaction. The #1 priority of the Customer Care Specialist working chats is to provide outstanding customer service while assisting Portal users with quick and accurate resolution to a variety of Portal access and operations requests.
Required:
Preferred:
Requisition #: 237033
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen’s internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within the North American Operations organization will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects. Operation Analyst interns will have the potential to assist with DevOps governance and digital transformation for the operations organization. The internship will take place in Broomfield, CO from 6/1/2021 - 8/13/2021.
In addition, interns will connect to our company culture through community outreach projects, engaging with our employee resource groups and developing their professional skills and business acumen through exposure to senior leadership, cutting-edge technology, groundbreaking projects, and a network of mentors and fellow interns. Launch your career with Lumen and be a part of something amazing!
- Assist with documentation and technical writing of process implementation and DevOps governance strategies
- Communicate project
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
This position will be responsible for undertaking multiple complex projects requiring specialized technical knowledge in the areas of Enterprise Architecture, APIs, Application Development, Robotic Process Automation (RPA), and Chat platforms. Candidate should possess a desire to look for opportunities to incorporate new technologies within our Transformation organization such as Cognitive RPA, AI, and other up-and-coming technologies. Makes well-thought out decisions on complex or ambiguous architecture issues. Coordinates with other Architects, Process Analysts, Developers, and Business partners to determine solutioning
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Senior Lead Technology Strategist will own positioning Lumen as a thought leader while creating stronger, more valuable customer engagements for Lumen. Engagements are expected to generate new contacts in dim/dark customers, new engagements within business units of established customers, and ultimately new sales opportunities for Lumen.
The role engages with Customer Support team to support “unfreezing” initiatives driving maximum use of procured services. The role will position additional services and technology outcomes that will drive enhanced customer business outcomes. They will work directly with customer aiding them in realizing optimum value from Lumen.
This activity will be aligned to defined accounts and opportunities, throughout the Customer Journey (Learn, Buy, Get, Use, Pay, Renew), as well as targeted segments, supplying direct leverage to increase sales and revenue growth.
The Senior Lead Technology Strategist creates the need for outcome-based solutions and advocates the impact that Lumen can deliver to a customer. Supporting the
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Senior Data Scientist is responsible for developing tools to collect, clean, analyze and manage the data used by strategic areas of the business. Employ techniques and theories drawn from mathematics, statistics, from the subdomains of machine learning, classification, cluster analysis, and data mining.
* Design and implement programs and automation to collect, mash up, process and analyze distributed real-world data.
* Collaborate with cross-functional teams to understand complex business problems, build statistical models, and create predictive tools.
* Clearly communicate methods and conclusions with simple language and innovative visualizations to management and executives.
* Work effectively on a team as well as a self-driven individual to do research and develop cutting edge and effective solutions for the business.
* Provide expertise in analyzing and visualizing large, complex, and unique data sets.
* Create new insights that will drive business growth and profitability in the short and long term.
* Deploy analytics code with a continuous integration environment incorporating version control, build servers, and test servers.
* Management of analytical projects and assistance in program planning as well as the acquisition, retention and development of data science talent
* 4+ years related experience.
* Degree(s) in Computer Science, Math, Physics, Economics, Operations Research, Statistics or related discipline
* Experience with relational and non-relational databases.
* Strong experience with tools for managing, analyzing, and visualizing large datasets.
* Programming experience with two or more of R, Python, Lisp, Clojure, Scala, Java, Perl, Mathematica and C++.
* Past success in extracurricular math/science activities or competitions is highly regarded.
* Creativity and persistence in locating, extracting and analyzing all relevant data.
* Problem solving versatility: making the best decisions possible given the data quality and time available.
* Strong analytical thinking and ability to quickly pick up new methods, tools and programming languages.
Preferred:
* Expertise w/ GIT, agile project management tools (Trello, JIRA, Rally, etc), documentation/markup expertise (Markdown, etc)
* Strong verbal, written and visualization communication skills relaying data science findings, problems, etc to business users.
* Good working knowledge of PL/T-SQL
* Expertise w/ econometric and machine learning methods for predictive analytics
* Prior expertise w/ price elasticity of demand modeling and mathematical optimization methods
* Culture of curiosity and perseverance in the face of messy data and complex business, information systems landscape
* Significant experience with the SDLC, in particular as applied to automation of data science pipelines and development of analytic products
* Prior experience coaching junior technical team members
* Strong background with planning and management of data science projects as well as leading engagement of stakeholders and communication with non-technical SMEs and partners.
* Experience with the wireline telecommunications industry, notably common product technologies and marketing thereof
Requisition #: 232691
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
We are looking to hire a multi-disciplinary Creative Director in the Mass Markets (Consumer) division at Lumen. Successful candidate will guide talented teams across multiple disciplines, including creative writing, editing, and graphic design. With a holistic understanding of the entire creative process, and a keen ability to be a trustworthy steward of Lumen’s CenturyLink / Quantum Fiber brands, the Creative Director will guide all projects and be responsible for the overall quality of work produced by the creative department. This position is located in our corporate headquarters in Broomfield, Colorado – just outside the capital city of Denver – and will report to the Vice President of Marketing.
Lead internal teams and external agencies that build campaign assets across all mediums – both digital and traditional – in support of product launches and campaigns
Serve as a liaison between the sales, marketing, and creative teams; manage relationships with eternal creative agencies
Translate go-to-market strategies into clear creative strategies
Manage the creative process from concept to completion ensure visual communication and brand standards are met; ensure designs and content consistently and positively reflect the brand image and company ideals
Recognize great copy, design, and fresh approaches to selling our products to consumers and small businesses alike
Work closely with multidisciplinary project teams, particularly our large sales organizations as well as Digital Transformation and Customer Care teams
Shoulder the responsibility of the quality and completion of all work projects assigned to members of the creative team; oversee deliverables, timelines, and budgets
Manage and cultivate the career development of staff members; mentor and encourage creative team members to foster a positive work environment
Highly skilled with leading a team of creative talent; strong creative vision with an understanding of business objectives
10+ years of related experience with 7+ years of creative direction in agency or corporate setting (agency highly preferred)
10+ years of experience creating marketing/advertising campaigns from developing vision and the message platform to overseeing production on time and budget
10+ years industry experience in telecommunications, consumer technology, or related industries
Understanding and past experience creating integrated content across all marketing channels from digital, social media, paid media, mobile, but also understand offline and print
Excellent verbal and written communication skills
Excellent graphic design skills; expert command of Adobe Creative Suite
Good comfort level interacting with senior executives and sales leaders
Recent hands-on experience with applying design, copy, or Web best practices
Web design experience an advantage, especially using HTML5 and WordPress
Talent in presenting information concisely and accurately, with keen attention to detail
Professional business skills, such as negotiation, project management, and leadership
Required: Bachelor’s degree in Visual Communications, Graphic Arts, or Advertising preferred; alternatively, a degree in marketing or communications with related experience
Preferred: Master’s degree in a communications-related field
Requisition #: 236737
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen’s internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within the North American Operations organization will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects. Operations Analyst interns will have the potential to assist with Business operations support for the service delivery organization. The internship will take place in Broomfield, CO from 6/1/2021 - 8/13/2021.
In addition, interns will connect to our company culture through community outreach projects, engaging with our employee resource groups and developing their professional skills and business acumen through exposure to senior leadership, cutting-edge technology, groundbreaking projects, and a network of mentors and fellow interns. Launch your career with Lumen and be a part of something amazing!
- Analyze business
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
As an Account Director Senior - Specialized Sales, you will be responsible for managing business development activities for high-profile named accounts and/or specific market segment(s) that lead to the expansion and growth of specialized products. Accountable for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan
• Drives account management responsibilities as an overlay sales role including solution creation, solution offering, configuration management, order issuance, service delivery, service management and revenue recognition. Demonstrates a balance of strategic and tactical thought leadership.
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen’s internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within the Strategic Planning and Transformation organization will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects. Software developer interns will have the potential to use automation and agile methodologies to provide functional, regression, sanity and integration testing, defect tracking and resolution; and assistance for User Acceptance Testing. The internship will take place in Littleton, CO from 6/1/2021 - 8/13/2021.
In addition, interns will connect to our company culture through community outreach projects, engaging with our employee resource groups and developing their professional skills and business acumen through exposure to senior leadership, cutting-edge technology, groundbreaking projects, and a network of mentors and fellow interns. Launch your career with Lumen and be a part of something amazing!
- Assist teams with getting started on new test automation, tool installation and support.
- Develop DevOps pipeline (build/test/deploy).
- Look at general collection of the tools and processes and propose ideas for improvement.
- Test Driven Development (TDD) and integrating Unit Test results with JIRA.
- Maintain a suite of automated sanity tests to verify the stability and connectivity of our test environments after daily builds.
- Assist several teams with developing and executing their automated regression suites.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Engineers are expected to identify and design solutions for issues involving: new features, interoperability, vulnerability, system limits and constraints facing the platforms and products. In addition, engineers are responsible to evaluate current capabilities and predict future needs, then work with internal stakeholders, vendors and peers to anticipate, define, and pursue these capabilities.
A successful engineer is a strong communicator and relationship builder, who uses soft skills to persuade stakeholders to: achieve consensus, obtain commitment, and take action. The engineer is a de-facto leader in the organization and is committed to directly mentoring junior engineers and technicians, while consistently demonstrating behaviors aligned with our core values.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
As the Senior Manager ITSM Tools Modernization, this individual will define the blueprint for and drive the enterprise wide adoption of the ITSM/ITOM/ITBM platform. The individual in this role will be tasked with designing and operationalizing the proper governance that will enable the organization to be strategic in the use of these platforms. The core focus of the role will be to engage with key stakeholders and direct and lead internal groups in the implementation and use of the platforms.
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen’s internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within the Strategic Planning and Transformation organization will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects. Quality Assurance Engineer interns will have the potential to use automation and agile methodologies to provide functional, regression, sanity and integration testing, defect tracking and resolution; and assistance for User Acceptance Testing. The internship will take place in Littleton, CO from 6/1/2021 - 8/13/2021.
In addition, interns will connect to our company culture through community outreach projects, engaging with our employee resource groups and developing their professional skills and business acumen through exposure to senior leadership, cutting-edge technology, groundbreaking projects, and a network of mentors and fellow interns. Launch your career with Lumen and be a part of something amazing!
- Analyze new features to the product based on functional and design specifications, recommending appropriate test strategies
- Creation of Functional / End to End / Solution Test Plans, Test Cases, Test Reports utilized by local, remote, external, and offshore testing teams
- Design and implementation of test automation to independently test product components utilizing Automation tools like Parasoft SOATest, Selenium, UFT, Postman, etc.
- Work closely with Customer Service and Beta teams by assisting with customer escalations and reproduction of issues.
- Use of defect tracking tools to log, manage, resolve, and report on bugs/defects
- Track & analyze test results and work closely with the developers to isolate and reproduce defects.
- Gather and analyze software quality and performance metrics throughout the software development life cycle
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Federal SOC Information Security Engineers will provide monitoring, triage, and escalation support for internal Federal SOC and External Customer operations. The SOC Information Security Engineers will work shifts to provide 24x7x365 coverage. SOC Information Security Engineers will work in tandem with other Information Security Engineers in the Global SOC and Federal NOC Organizations.
Competency
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen’s internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within the Strategic Planning and Transformation organization will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects. IT Project Coordinator interns will have the potential to project manage team initiatives to design, develop, test and deploys Custom Software Applications for Lumen. The internship will take place in Littleton, CO from 6/1/2021 - 8/13/2021.
In addition, interns will connect to our company culture through community outreach projects, engaging with our employee resource groups and developing their professional skills and business acumen through exposure to senior leadership, cutting-edge technology, groundbreaking projects, and a network of mentors and fellow interns. Launch your career with Lumen and be a part of something amazing!
- Work directly with business operations stakeholders
- Drive project initiatives and communicate business
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
Lumen’s internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns within the Strategic Planning and Transformation organization will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects. Quality Assurance Engineer interns will have the potential to use automation and agile methodologies to provide functional, regression, sanity and integration testing, defect tracking and resolution; and assistance for User Acceptance Testing. The internship will take place in Littleton, CO from 6/1/2021 - 8/13/2021.
In addition, interns will connect to our company culture through community outreach projects, engaging with our employee resource groups and developing their professional skills and business acumen through exposure to senior leadership, cutting-edge technology, groundbreaking projects, and a network of mentors and fellow interns. Launch your career with Lumen and be a part of something amazing!
- Analyze new features to the product based on functional and design specifications, recommending appropriate test strategies
- Creation of Functional / End to End / Solution Test Plans, Test Cases, Test Reports utilized by local, remote, external, and offshore testing teams
- Design and implementation of test automation to independently test product components utilizing Automation tools like Parasoft SOATest, Selenium, UFT, Postman, etc.,
- Drive product testability into product
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Director of Operational Support is responsible for leading a high performing team in Service Delivery, providing a variety of operational support functions for the Access and Order Entry (AOE) organization. This position will facilitate metrics and reporting for the organization and ensure accountability for all relevant KPI’s. This leader will drive critical continuous improvement programs, requiring collaboration within Service Delivery and to all of North American Operations. In addition, this individual must coordinate with Service Delivery Transformation and IT Leadership to drive consistent project outcomes of key Service Delivery initiatives.
This position is open to all US based home and office locations.