Director Network Inventory & Records - Statistical Driven Automation

Lumen

Full-time
Broomfield, Colorado, United States
Posted 1 month ago
Transportation & Logistics

Job Description

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.




The Role

This position is responsible for all aspects of the Network Inventory & Records operations delivery model. This director will oversee and manage the satisfaction of our customers and drive day to day work load to support all of the center activities.





The Main Responsibilities


•Build, Maintain & Provision Logical Inventory

•Partner to Complete New Equipment Deployments, Migrations, Road Moves, Switch Grooming, etc.

•Line Access Reliability (LARG)

•Internal Network/Company Office Provisioning





What We Look For in a Candidate


  • 5+ years of operations leadership work experience.

  • Proven track record of building and managing large teams.

  • Experience supporting 24 X 7 telecom operations

  • Experience leading operational delivery of hosted VoIP and managed services

  • Knowledge of business and technology work processes and the ability to use this knowledge when leading teams

  • Proven ability to influence others and to build trusting relationships with peers and subordinates

  • Outstanding ability to coach and develop leaders

  • Demonstrated ability to support business accounts and drive superior customer service

  • Demonstrate ability to manage multiple priorities, set direction and solve problems in a fast paced environment

  • Strong communications and presentation skills, including ability to summarize and concisely share key information to all levels of the organization

  • Ability to work with ambiguous direction while driving programs forward to meet tight timelines and aggressive objectives

  • Exceptional organizational and problem solving skills and proven ability to handle multiple tasks

  • Bachelor's Degree in Computer Science, MIS, Business Administration or equivalent experience.

  • Ability to travel when needed





What to Expect Next



Requisition #: 231280

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.
 

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Lumen

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  • Posted: Feb 19, 2025
  • Job ID: 12273
  • Views: 7