Western Union

*Leader, Technical Solutions Delivery – Denver, CO USA*Does playing a key role in a high-growth digital business sound exciting to you? How about developing your skills in a global organization? Join Western Union as a Leader, Technical Solutions Delivery.*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful*We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.*Better is enabled by trust and respect*The Technology Solution Delivery (TSD) Leader will provide technical input to Product Engineering who will ultimately be responsible for delivering the solution. The TSD resource will continue to be a resource to Solutions Engineering to provide additional details, resolve issues and monitor progress against the business and technology

*Xactly Sales Configuration Lead – **Denver, CO*Are you ready to join a dynamic team in a global FinTech company?  Are you looking to play a key role in the on-going development, configuration, and enhancement of Xactly SPM? Join Western Union as a Xactly Sales Configuration Lead.*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful*We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.*Better requires process discipline and simplification*We’ll be looking to you to lead all configuration activities for the Xactly Incent system, which will include writing the calculations to support sales plans redesign.  You will support the ongoing adoption of the Xactly SPM platform that will include opportunities for effective use and utilization of the technology within the sales organizations. You’ll develop the internal and sales facing reporting and analytics. You will build a collaborative environment with a focus on a customer-centric mindset.For such a pivotal role, you will have 3-5 years of using Sales Performance Management systems such as Xactly. You will have a strong ability to build relationships with internal groups and outside vendors.  You will be organized, communicative, and easily manage and prioritize multiple tasks. You’ll be detail-oriented and have advanced knowledge of Microsoft Excel.*Join us, and let’s move money for better*Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence.  It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.#LI-DB1

*Leader, Product Management  – Denver, Colorado, USA*Are you a passionate leader with the ability to drive great results and high employee engagement? Are you excited by an opportunity to join an incredibly strong, unified, management team working for a global leading fortune 500 company? Join Western Union as a Leader, Product Management.*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful*We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.*Better comes from everywhere*You will have 10+ years’ experience. You will identify growth levers to increase new user acquisition. You will use customer segmentation, market research, and firsthand customer knowledge to refine plans, specifications, and designs for multiple feature areas/projects. You will optimize Western Union app/website to maximize earned / organic traffic. Build CLV based acquisition strategy. You will build acquisition product roadmap – List of features and capabilities required to increase user acquisition.You will use multiple information sources to come up with growth hypothesis – Analytics data, session replays, customer feedback, discussion with other product groups etc. You will use data to inform all growth decisions. You will develop effective customer feedback loops, understands implications of feedback and translates that into better features and products. You will act as Sr. Manager lead a team of agile product owners. Draft business

*Assistant Manager, Corporate Communications– Denver, Colorado, USA*Are you a zealous all-around Marketing superstar with a passion for your work? Do you want to unleash your potential in a global Fintech company looking to move money for better?  Join Western Union as an Assistant Communications Manager.*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful*We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.*Relentless pursuit of better*We’ll be looking to you to develop and execute the content creation and campaigns on WU global social and owned channels. You’ll be driving corporate reputation topics in an authentic, engaging manner, and strategizing around what works on social to create clickable, relatable and on-brand social posts. You’ll be the expert who recommends how to engage on social conversations during key moments and appropriate news cycles. You’ll be monitoring and reporting regularly on the performance of content and campaigns including developing insights and recommendations. You’ll manage the full-funnel social media strategy delivering best practice guidance globally to Corporate and Global Money Transfer teams. For such a global, detail-oriented, highly creative role, ideally, you’ll have a bachelor’s degree in a relevant field with 3 - 7 years’ experience working at a large, well-branded, enterprise level role. You’ll be a subject matter expert in the creation of enterprise level social media content, specifically, Twitter, LinkedIn and Corporate Blogging. You’ll have strong analytic skills with practice in gathering, assessing, visualizing and socializing information about digital/mobile/social trends, needs, and

*Financial Institution Sales Group Leader – **Denver, CO, USA*Are you a motivated sales leader, seeking to find the next challenge within the payments space?  Are you enthused by the opportunity to work with a global fintech organization that offers ground-breaking digital solutions to business to business clients in pretty much any currency you can think of?  If so, Join Western Union as a Financial Institution Sales Group Leader.*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful*We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.*Relentless pursuit of better*We’ll be looking to you to sell Western Union cross-border money movement solutions to mid-tier regional and global Financial Institutions (FI) to significantly drive the number and success of 3rd party partnerships long-term revenue.  You will execute a regional enterprise FI sales strategy reflecting a “one WU” customer-focused approach that crafts a sales strategy for each FI prospect leveraging external data and competitive insights.  You’ll match WU Product Value Propositions and products to meet the strategic needs as articulated by the FI.  You’ll use your enhanced leadership skills to collaborate with WU sales leaders to develop holistic WU market strategies for FI sales whilst successfully signing, implementing, and retaining FI clients with the most significant customer base in key markets.You will need to have significant knowledge of global payments and money movement ecosystems.  Using your Enterprise solution sales skills, you will lead, influence, and develop global payment partnerships.  We need you to have proven senior management leadership skills, the ability to motivate and empower your team, and experience in leading cross-functionally to drive large-scale change in a complex, global matrixed environment.  You will have a mindset that is oriented around continuous improvement and driven by customer success.*Join us, and let’s move money for better*Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.#LI-DB1

Are you an innovative leader who is passionate about using technology to service customers and drive great experiences? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Group Leader – Self Service & Omni-Channel Strategy. Denver, CO/USA*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful*We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe that when money moves, better things happen.*Relentless pursuit of better *We’ll be looking to you to help deliver a great, low-effort customer experience and drive a reduction in customer contacts. * This will happen by enhancing Western Union self-service capabilities and delivering those capabilities via a connected, omni-channel communications platform. * You will own all existing service channels (IVR, web, email, chat, social media) and will drive the implementation of a new omni-channel platform to connect and expand these channels.*  Responsible for identifying and driving new self-service capabilities within those channels. Your responsibilities will include transforming the way we interact and service our customers and is seeking a leader to redefine and scale our self-service and omni-channel capabilities. The focus of this role will be to deliver a great, low-effort customer experience and ultimately reducing customer contacts. This will happen by enhancing Western Union self-service capabilities and delivering those capabilities via a connected, omni-channel communications platform.This individual will own all existing service channels (IVR, web, email, chat, social media) and will drive the implementation of a new omni-channel platform to connect and expand these channels. The role will also be responsible for identifying and driving new self-service capabilities within those channels. The expectation of the role will be broad and will require collaboration with external partners, peers, and internal teams to deliver and execute the strategy. A compelling candidate will be comfortable working with data/analytics and using it to make fact-based decisions or present outcomes and narratives to executives.For such a pivotal role, you’ll ideally have* 7+ years of relevant experience in digital self-service, operations, or technology* 10+ years working in the Financial Services industry or a multi-national corporation* Previous experience in strategy consulting, product management, and/or digital channel management* Familiarity with Salesforce and/or omni-channel platforms (Twilio, etc.)* Demonstrated understanding of customer experience with a strong ability to combine product knowledge, data, and creativity to build solutions to business challenges. * Preferred that you have been a part of a large or enterprise digital self-service or omni-channel deployment and implementation. * History of experience with program or project management a plus* Must be comfortable working with and understanding data. Ability to use data to inform decisions and present outcomes; use it to tell a compelling story* Proven ability to manage multiple, competing priorities and deadlines in a fast-paced and ever-changing environment* Bachelor’s degree perfered*Join us, and let’s move money for better*Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

*Financial Institution Sales Leader – **Work from Home, West Region, USA*Do you have experience building relationships and selling to financial institutions in the west region?  Would like to use your skills with the leader in the FinTech industry?  If so, Join Western Union as a Financial Institution Sales Leader.*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful*We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.*Better is enabled by trust and respect*We’ll be looking to you to sell Western Union cross-border money movement solutions to mid-tier regional and global Financial Institutions (FI) located in the Western United States to significantly drive the number and success of 3rd party partnerships long-term revenue.  You will execute regional enterprise FI sales strategy reflecting a “one WU” approach and value proposition to Financial Institutions.  You will map all regional FI’s to the most likely strategic fit of value propositions based on FI type, FI needs and competitive landscape.  You will identify and prioritize sales to FI’s with the most significant potential based on the size of the customer base and other factors as the size of outbound money movement market. You’ll secure deals, launch, and retain key FI prospects ensuring a best-in-class partner and end-user experience.For such a pivotal position, you will need to have a solid knowledge of global payments and money movement ecosystems.  Using your Enterprise solution sales skills, you will lead, and develop global payment partnerships. Ideally, you will have direct experience interfacing with external organizations including FI’s, and fin-techs, and proven project and program management experience within global matrixed environments. Previous experience of lean and agile methodologies also desirable.*Join us, and let’s move money for better*Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.#LI-DB1

*Auditor – Denver, CO USA*Are you looking to take your audit skills to a whole new level? How about helping drive successful audit activities for a global FinTech organization? Join Western Union as an Auditor.*Motivated by our values: purpose driven, globally minded, and trustworthy & respectful*We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.*Better requires process, discipline, and simplification*We’ll be looking to you to execute and deliver on all phases of the audit project from planning, fieldwork, to reporting for the compliance functions of our global business. You will be responsible for evaluating the efficiency and effectiveness of our internal controls. You will also be responsible for regular communications with the project team, IA management and business stakeholders.For such a detail-oriented role, you will need a Bachelor’s degree in a related field. You will also need to have 1-3 years of experience in auditing either within a financial services company or an accounting firm. You must have exceptional analytical skills with a strong focus on relationships with stakeholders and understanding of business risk. You will need to be a team player with the ability to work with others. Being a qualified accountant or qualified auditor with a ACA, CPA, CIA or equivalent certification would be an asset.*Join us, and let’s move money for better*Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.#LI-RC1