uBreakiFix: Field Technician - Electronics Repair

Asurion

Full-time
Hiram, Georgia, United States
Posted 1 month ago
Retail & Sales

Job Description

Overview Our team of Field Technicians have greatpassion for technology and connecting customers to products thatenhance their everyday lives through exceptional customer supportand technical expertise. Our Field Technicians drive to customerlocations in a company provided van to repair their electronicdevices while delivering our award-winning personalized customerexperience. What you will do * Resolve customer issues bytroubleshooting and repairing their electronic devices * Expandyour knowledge of UBreakiFix's products and culture * Deliver worldclass customer service * Demonstrate UBreakiFix's Core Values inall interactions * Be responsible for inventory management What youneed to be successful * A passion for solving problems anddelivering solutions * A love for people and the devices thatenrich their lives * One or more years of customer service/retailsales experience preferred * Reliable and flexible when it comes todealing with difficult situations * The ability to quickly adapt inan ever-changing environment * Motivated to meet and exceedevolving key performance objectives * Ability to work a flexibleretail schedule You are a good fit if you have * Six monthsexperience with product service support or electronicstroubleshooting * Knowledge of mobile devices and operating systems* High School diploma or equivalent preferred * Strong oral andwritten communication skills * Strong teamwork and collaborationskills * Basic knowledge of Microsoft Office We take care of you *Competitive and incentive-based pay * Benefits including health,dental, and vision * Retirement Savings Plan * Paid time off *Tuition reimbursement program * Ongoing training to grow yourskills About Asurion Asurion helps people protect, connect andenjoy the latest tech - to make life a little easier. Every day our19,500 experts help nearly 300 million people around the worldsolve the most common and uncommon tech issues. We're just a call,tap, click or visit away for everything from getting a same-dayreplacement of your smartphone, to helping you stream or connectwith no buffering, bumps or bewilderment. We think you should stayconnected and get the most from the tech you love... no matter thetype of tech or where you purchased it.
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  • Posted: Feb 24, 2025
  • Job ID: 22198
  • Views: 4