uBreakiFix: Customer Service & Electronics RepairTechnician

Overview Our team of In-Store Solutions Experts havegreat passion for technology and connecting customers to productsthat enhance their everyday lives through exceptional customersupport and technical expertise. We sell solutions-based productsand services by building authentic connections with customers thatdrive long-lasting relationships. The In-Store Solutions Expertwill work inside a retail store, and be the face of Asurion,delivering award-winning, personalized customer experiences. Whatyou will do * Resolve customer issues by troubleshooting andrepairing their electronic devices * Sell personalized productsolutions that meet customer needs * Expand your knowledge ofUBreakiFix's products and culture * Deliver world class customerservice * Demonstrate UBreakiFix's Core Values in all interactions* Be responsible for inventory management What you need to besuccessful * A passion for solving problems and deliveringsolutions * A love for people and the devices that enrich theirlives * One or more years of customer service/retail salesexperience preferred * Reliable and flexible when it comes todealing with difficult situations * The ability to quickly adapt inan ever-changing environment * Motivated to meet and exceedevolving key performance objectives * Ability to work a flexibleretail schedule You are a good fit if you have * Six monthsexperience with product service support or electronicstroubleshooting * Knowledge of mobile devices and operating systems* High School diploma or equivalent preferred * Strong oral andwritten communication skills * Strong teamwork and collaborationskills * Basic knowledge of Microsoft Office We take care of you *Competitive and incentive-based pay * Benefits including health,dental, and vision * Retirement Savings Plan * Paid time off *Tuition reimbursement program * Ongoing training to grow yourskills About Asurion Asurion helps people protect, connect andenjoy the latest tech - to make life a little easier. Every day our19,500 experts help nearly 300 million people around the worldsolve the most common and uncommon tech issues. We're just a call,tap, click or visit away for everything from getting a same-dayreplacement of your smartphone, to helping you stream or connectwith no buffering, bumps or bewilderment. We think you should stayconnected and get the most from the tech you love... no matter thetype of tech or where you purchased it.