Job Description
Introducing Peacock, NBCUniversal’s new streaming service that combines timeless shows and movies, exclusive originals, kids programming and current hits, with timely news, sports and pop culture. All together. All in one app. In preparation for our launch in 2020, we are building a world-class team of smart, hungry and fearless professionals who are energized by the possibility of working at the epicenter of content, technology and culture. Join us if you would like to be a part of this exciting initiative. The digital delivery of television can be complex and confusing to some end customers. This position is designed to help those customers quickly and successfully enjoy our products and services. DescriptionNBCUniversal is hiring a Director, Experimentation & Testing to join a dynamic new team responsible for Customer Value Growth. We are looking for a candidate who is adept at swiftly handling change in a constantly evolving industry. The Customer Growth team will be tasked with determining the quickest and most efficient ways to increase the value of each customer, disrupting current thinking with new ideas and statistically accurate testing systems that validate or disprove each idea. The team will work with a variety of stakeholders across the organization including product, marketing, editorial, content acquisition and ad sales, to elicit meaningful growth via both data analysis and multivariate testing methods. They will chase growth based on an agreed upon set of KPIs, convincing stakeholders of the importance of their testing and convincing them to implement the test winners across the customer experience. The Director, Experimentation & Testing will lead testing programs across the customer journey, work with stakeholders to develop testing
