Macy's Seasonal Retail - Fulfillment Associate, Full Time: Montclair Plaza

Overview:

As a Seasonal Fulfillment Associate, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, profit, and excellent customer service. You will collaborate with the store team to deliver results in a friction free shopping environment. Duties include receiving activities, packing and shipping, fulfillment picking, and other duties as needed.

In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.

Essential Functions:

• Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers.


• Learn and apply packing policies & techniques to make sure every customer gets their package in good condition.


• Process returns for fulfillment orders.


• Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer.


• Participate in other support functions and/or assist the in-store customer as needed.


• Learn and apply in store tools & technology such as handheld devices, MyShip, and POS systems.


• Ensure all procedures, policies, and standards are followed.


• Perform all functions in an efficient manner, as directed by the People Leader.


• Regular, dependable attendance and punctuality.

Qualifications:

Education/Experience:

• No specific educational accomplishments are necessary.

Communication Skills:

• Ability to effectively communicate and present information to customers, peers and all levels of management.

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, and division.


• Able to use a calculator.

Reasoning Ability:

• Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

• This position involves heavy lifting, constant moving, standing, and reaching with arms and hands.


• Involves standing for at least two consecutive hours, lift at least 30 lbs.


• Will involve stooping, kneeling, crouching, and climbing ladders.


• May involve reaching above eye level.


• Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills:

• Ability to follow through on projects in a timely manner.


• Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time. Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. – including Macy’s and Bloomingdale’s – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9.