Patient Access Specialist I - Part Time - Patient Registration - Canadian ValleyHospital
INTEGRIS Health
Job Description
Patient Access Specialist I - Part Time - Patient Registration - Canadian Valley Hospital
Schedule: Friday-Saturday 7a-7p
Position Summary:
The Patient Access Specialist I is responsible for the provision of routine patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction.
Essential Functions:
The Patient Access Specialist I responsibilities include, but are not limited to, the following:
* Performs routine registration activity including scheduling, verifying patient demographic information, processing point of service payments, obtaining signatures for required consent paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol
* Performs routine patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol
* Resolves routine patient issues and assists with questions on reimbursement
* Handles all communication effectively, including telephone, email, and verbally with all departments and caregivers within the health system
* Demonstrates the components of the Vision, Mission and The INTEGRIS Values of Love, Learn and Lead
* Participates in team-oriented process improvement initiatives for the department and organization
* Participates in continuous quality improvement efforts, establishes goals with supervisors and tracks progress
* Understands and demonstrates compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts
* Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards
Accountability:
Reports to the Supervisor or Manager as assigned.
Required Physical Demands (Subject to Reasonable Accommodation):
Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Frequently; activity exists from 1/3 to 2/3 of the time
Strength (Lift/Carry/Push/Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force constantly to move objects)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): No
This position may have additional or varied physical demand and/or respiratory fit test