Research Scheduling Coordinator

DescriptionUniversity of Colorado | CU Anschutz Medical Campus
Department: Colorado Clinical and Translational Sciences Institute (CCTSI)
Job Title: Research Scheduling Coordinator
Position #754255 – Requisition #19534* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *The University of Colorado Denver l Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.Who We Are:
The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here. The Colorado Clinical and Translational Sciences Institute (CCTSI) has an opening for a full-time University Staff (unclassified) Research Scheduling Coordinator position.Department Summary:
The Colorado Clinical and Translational Sciences Institute (CCTSI) is a collaborative enterprise between the University of Colorado Denver, University of Colorado at Boulder, six affiliated hospitals and health care organizations, and multiple community organizations with resources to promote research and training that will advance health care and improve the public health. The CCTSI was created in 2008 with funding from the Clinical and Translational Science Award (CTSA) initiative of the National Institutes of Health (NIH). More detailed information can be found on the Institute's website at: http://www.ucdenver.edu/research/CCTSI/Pages/cctsi.aspx With a vision to improve the 'health of the population of Colorado by speeding the translation of biomedical discoveries into prevention and intervention strategies in the community, and by reducing health disparities, the CCTSI mission supports the continued transformation of the current clinical and translational research and training efforts of all Schools at UCD and affiliated institutions into an innovative, interdisciplinary, integrated, collaborative campus and hospital-wide academic home for clinical and translational sciences, scientists and trainees. Position Summary:
The purpose of the Research Scheduling Coordinator position is to support the scheduling, administrative, and operational functions of the outpatient Clinical and Translational Research Center (CTRC). This CTRC facilitates the activities of over 350 clinical research studies by providing dedicated research space, nursing, nutrition, cardiovascular imaging, body composition and exercise testing, and laboratory services. This position will be responsible for checking participants into and out of their research appointments, operation of the CTRC Scheduler system, printing and collating visit paperwork, entering CTRC appointments into the University of Colorado Hospital EMR (Epic), general clerical and administrative tasks of the CTRC unit, and providing excellent customer service to participants, study teams, research nurses, and other CTRC staff.Examples of Work Performed:

• Perform check in, check out, and greeting activities at the CTRC outpatient clinic front desk


• Enter CTRC appointments into the University of Colorado Hospital EMR (Epic)


• Provide query and customer service support to participants and CTRC and study staff


• Print and collate research visit paperwork


• Use CTRC Scheduler (training provided on hire) to schedule participants, create and modify appointments, verify resource utilization, and run reports


• Data entry


• EMR (EPIC) entry of research appointments


• Develop custom reports based on requested CTRC, UCD, and hospital metrics


• Assist in maintenance and update of the CTRC Scheduler application


• Act as a liaison between the outpatient and inpatient CTRC units


• Participate in process improvement projects at the CTRC and ability to implement coordinated changes


• Other duties as requested by the Manager

Salary and Benefits:

• The starting salary range for this position has been established at $36,000 to $42,000 and is commensurate with skills and experience.


• This position is eligible for overtime compensation


• Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.


• Here is a link to an overview of the benefits package


• Here is a link to a Total Compensation Calculator

Diversity and Equity:

• The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu


• The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.


• The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

QualificationsMinimum Qualifications:

• At least one (1) year of experience in a customer service and/or front desk position


• Substitution: Appropriate college-level education will substitute for the required experience on a year-for-year basis

Preferred Qualifications:

• Previous experience in a clinical research environment or equivalent hospital environment

Conditions of Employment:

• Must be willing and able to walk at least 1 mile between CTRC sites.

Competencies:

• Good problem solver


• Proactive at identifying and addressing issues in real time


• Adaptability in an environment of frequent change


• Ability to work efficiently in a fast paced, noisy environment


• Proficiency in all Microsoft Office applications (Word, Excel, Outlook, Powerpoint)


• Superior communication and organizational skills


• Proven team work skills


• Must be able to work independently following training


• Ability to interpret clinical research protocols

Job Category: Administrative Support and Related
Primary Location: Aurora
Schedule: Full-time
Posting Date: Nov 6, 2020
Unposting Date: Ongoing