Job Description
Summary: Thanks for your interest in a career withHeartland! We are looking for team members who demonstrate ourvalues of care, focus, and quality to join our corporate team.Heartland has offices all over the U.S., and we are proud to beconsistently ranked one of the country's Best Places to Work.Benefits include highly competitive compensation, full medical anddental coverage, flexible schedules, a casual work environment,extensive training and professional development, as well as anemphasis on work-life balance. Apply today to learn more aboutHeartland and how you'd be a great addition to our team. JobDetails: The Associate Product Implementation Manager (under thesupervision of their manager) oversees assigned productimplementation projects, coordinating the efforts of our clients'business and technical resources with the necessary internalresources. The Associate Product Implementation Manager assistswith managing varying aspects of product implementation through ourfour step release process, assures deadlines and quality standardsare met, project risks are identified and mitigated, andstakeholders receive timely and accurate communications regardingthe status of the project. Often, as one of the client's primarypoint of contact during the life of the product implementation,theAssociate Product Implementation Manager bears significantresponsibility in ensuring a positive client experience,maintaining product delivery scope, and verifying that deliverablesare met; potentially across multiple projects and products at onetime. Responsibilities may include: Release Process Validation *Participation in evaluation and creation of standardized productrelease processes and procedures; raises process concerns problemsto manager. * Helping to create and document escalation paths andprocesses for product sustainability and scalability. * Gathering
