Retail Sales Associate

Purpose:
Floor and Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor.

Qualities we look for:
Friendly and enthusiastic
Entrepreneur and hard-working
Honest and accountable
Excellent communication and listening skills
Essential Job Functions:

Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
Provide above and beyond customer service and exceed customer expectations when assisting customers.
Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
Work in cooperation with management and team members to achieve sales goals.
Process customers at checkout using point of sale (POS) system.
Process customer refunds and exchanges according to established guidelines.
Follow established cash, check and credit card acceptance procedures.
Create price tags and merchandise signs. Stock, tag and display merchandise.
Act and work in a manner consistent with the company’s core values.
Demonstrate and understand compliance of the company’s safety processes.
Answer telephone according to the company guidelines.
Be available to assist in other areas of the store as needed.
Work in a fast pace environment with accuracy.
Minimum Eligibility