Insurance Risk Interviewer FT

Insurance Risk Interviewer In Client Services you willwork for the world leader in the industry, with a career where youcan expand your skills and knowledge. You'll have a role where youcan act with professionalism, you can inspire colleagues, and youcan care about the work we do and the people we serve. At Quest,Client Service is something we take pride in - making sure that thepeople we serve feel valued and understood, while providing andgathering accurate information. Client Service is always criticaland that's why our team is both valued and recognized within thebusiness as a key part of our brand. As part of a diverse andsupported team, Client Services offers an outstanding career pathwith an industry leader. Job Summary: As an Insurance RiskInterviewer, you will complete interviews in a call centerenvironment on life insurance, medical, and financial matters viatelephone through outbound calls for multiple client companies.This customer service representative position is ideally suited fora self-motivated and career-minded individual that is seeking astrong start in the healthcare industry and is excited by beatingperformance and quality standards in order to best serve thecustomer. You will be on a career path and eligible for promotionto Insurance Risk Assessment Interviewer II which requiresproduction and quality standards of this position to be met andmaintained for a minimum of 3-months after their new hireorientation period. This position has the following full-timeshifts available in Central Standard Time: Monday - Friday from11:00am - 8:00pm This position has the following training schedulein Central Standard Time: First two weeks of employment, Monday -Friday from 8:00am - 5:00pm Responsibilities and Duties: * 60%Contact life insurance applicants via telephone by placing outboundcalls. Leave messages for return calls or completes interviews withlife insurance applicants. These interviews will include gatheringmedical, financial, occupational, and avocation histories. * 30% -Use the C4 Call Management System, Dialer and Avaya Phone System bymaking telephone calls, logging call attempts, documentinginformation within orders as necessary and recording call results.Review and edit information collected during the interview forquality assurance purposes. * 10% - Learn the specific