RN Virtual Health Days

Facility: UCHealth Peoria Office (Aurora, CO)

Department: Virtual Health

- Full-time

- Days

- Associates degree in nursing is required

This position is located in Aurora, Colorado and is not a remote position.

At UCHealth, we do things differently

We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Summary:

Receives and responds to consumer calls for health care assistance using the nursing process in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.

Job Duties:

• Elicits questions, concerns, and information from caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop patient care plan.


• Provides professional advice, education, and options based on assessment, established algorithm/protocol, and clinical judgment.


• Provides referrals to healthcare providers and community resources when appropriate, including locations, hours, and contact information. Assists caller with scheduling appointments at referral sources when appropriate.


• Documents calls, responses, and referrals. Performs follow up calls to evaluate effectiveness of care and need for additional care.