Concierge - 3rd Shift

Looking to get your foot in the door in the apartment industry? We are currently looking for a 3rd Shift Concierge associate ready to provide apartment residents with exceptional service throughout the greater Los Angeles, CA area! If you love providing exceptional customer service, are great at multi-tasking, in a fast-paced environment, and are skilled at resolving customer concerns you may be the perfect fit!

We offer our associates SAME DAY PAY and a virtual hiring/training process. At InterSolutions, we offer our associates Edge2Learn industry training, career coaching, and Fair Housing certification. Becoming an associate of InterSolutions is the perfect way to start or progress your career in property management!

Essential Job Functions:

• Oversee the lobby and front desk area by answering phones and greeting guests and vendors
• Provide first-line customer service for all resident requests, issues, and work orders
• Follow up on all completed requests ensuring resident satisfaction
• Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency
• Monitor all common areas ensuring proper upkeep and cleanliness

• One to two years of experience in a customer facing service role
• Exceptional customer service skills
• Excellent follow-up and follow through skills
• Ability to communicate effectively both in writing and verbally
• Ability to work independently with minimal supervision
• Basic computer knowledge including Microsoft Word, Outlook, Excel
• Ability to work day, weekend, and evening hours as required