Summary:
Registers new patients, schedules appointments, transfer calls to appropriate personnel, and coordinates communication between business units.
Work Schedule: Full Time Days
Responsibilities:
Registers and schedules new patients in electronic record system. Updates patient account information. Verifies insurance with vendors.
Consistently meets call quality standards as documented within the Patient Line Key Performance Indicators reports.
Serves as a resource for staff, physicians and community. Answers and routes marketing questions.
Schedules for one medical and/or surgical specialty, not exclusive of primary care.
Withinscope of job, requires critical thinking skills, decisive judgement and theability to work with minimal supervision. Must be able to work in afast-paced environment and take appropriate action.
Albuquerque Heights Healthcare and Rehab - Genesis HealthCare
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